Information Collection and Use
We collect and use information about you to communicate with you about our products, services and promotions. We may also collect information to help make the Site easier for you to use, help you quickly find information, help us create content that is most relevant to you and alert you to new information, products and services that we offer. Below are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.
When you subscribe to our email list, you provide us information such as your email address, name and phone number so we may communicate with you via email. We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. If you would like to change your email preferences, simply log in and let us know how we can communicate with you.
When you visit our website, we collect anonymous information from you. This includes the Internet browser you are using; your computer operating system, time spent visiting the web site, usage patterns within the web site, and the domain name of the web site from which you linked to our site. This information is not matched to your personal information and does not personally identify you. We collect this information to help improve your experience on the Site. Additionally, we may share account or other information when we believe it is necessary to comply with the law or protect our interests and property. This may include sharing information with other companies, lawyers or government agencies in connection with issues related to fraud or government subpoenas and warrants.
H & R Block Foundation offers our customers the ability to interact with our site through their mobile device by browsing our mobile website. Usage of the mobile website follows similar standards employed by our standard website; cookies may be employed to remember preferences or previous activity but do not reveal personal information and can be disabled using your mobile device’s Internet options. We may also collect your geographic location information to assist us in personalizing your experience. You may, at any time, turn this option off in your settings. We also collect your device type and UUID, a unique identifier generated within the App, and store this information in log files. We use this information to provide you with the most up-to-date application and features, or to advertise or promote products and services to you that are applicable to your device type.
Third Party Advertising
We may use third-party advertising companies to help us display tailored content to users or to serve interest based advertising on our behalf. These companies may employ cookies to measure advertising effectiveness or to collect General Information.
Third Party Features
Third Party Links
H & R Block Foundation website may contain links to other websites that operate independently of us and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices; which we suggest you review if you visit their sites. We are not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.
We respect the privacy of children. We do not knowingly or intentionally collect personal information from children under age 13. By visiting or browsing the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
You may choose whether or not to give us your personal information, and if you do, how we use it. If we request your personal information, we will tell you why we are collecting it and seek your consent. Sometimes you will be asked to give your consent expressly (such as by checking a box or clicking on a web page). In other cases, your consent may be implied such as when you respond to a survey when it is understood that we will use the information to learn more about your needs and preferences, or your satisfaction as a customer so as to improve our products and services. In those cases, your consent will be understood if you provide us with the requested information. You may notify us at any time that you do not wish us to use your information for any purposes by contacting us in any of the ways described at the end of this Policy.
We may send you a confirmation email when you register with us. We may also send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details).
We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site.
We do not share personal information about our customers with any third-parties for their own marketing purposes. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. If the business is transferred, we will provide you with the opportunity to tell us that you would prefer that information about you not be transferred. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Notice.
Protecting Personal Information
The security of your personal information is a high priority for us. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards.
Retention of Information
We retain your information as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Your contact information is retained until you request us to delete or change it.
Privacy Notice Updates
This Privacy Notice will be updated periodically to reflect changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this website, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address. You can make these requests by contacting us at .
If you have any other questions about our privacy practices or about your personal information, please contact us at:
The H & R Block Foundation
4801 Main Street, Suite 400
Kansas City, MO 64112